Mr. Tatjana Knežević, senior consultant in the field of HR management at IBW Strategy, was certified for application of the model of integrated diagnostic system for improving organizational culture and effectiveness by the Human Synergistics Internationale©. This model provides insight, measurement and changing styles of behavior, and affects the effectiveness of individuals, teams and organizations. It is one of the most modern and the most fundamental approaches for measuring organizational culture in the world, whose authors are Dr. Robert Cooke and Dr. Clayton Lafferty.
Numerous studies and practice today clearly indicates that organizational culture is a critical factor in the long-term success and sustainability of the organization, because it provides adequate implementation of the set strategy, through constructive behavior and positive attitude of employees towards work colleagues and clients.
The combined use of a questionnaire for determining the organizational culture (OCI) and effectiveness of the organization (OEI) is applied through: knowledge about the current culture, climate and effectiveness of the organization, defining the ideal culture which in the opinion of top management contributes to the realization of strategies and achieve our objectives, then identify and leverage changes barriers to adaptability of organizations, employee involvement and organizational effectiveness and develop strategies to build highly effective organizational culture.
More about the methodology you can read here.
Constructive organizational culture fosters teamwork, cooperation, fairness in reward, encourages respect for all members and gives constructive feedback. It also designs working assignments that gives employees a sense of achievement. Constructive cultures and constructive values increase motivation, job satisfaction and employees intentions to remain in the organization. It also affects the employees to do the best they can because they want to and not just as much as needed in order to “survive”.
The procedure involves filling out the Questionnaire for determining the ideal organizational culture® (OCI Ideal) by top management, which defines the ideal organizational culture, a culture which, in their opinion, would contribute to the realization of strategies and achieve objectives. Next step includes research participants filling out the Questionnaire for determining the organizational culture ® (OCI current), which measures the perception of current organizational culture present in the organization. Based on the data from the completed questionnaires, the participants jointly create two CIRCUMPLEX profiles, with the help of methodology Human Synergistics, which represent the ideal and the current culture of the organization.
CIRCUMPLEX profiles provide an overview of the results by crossing two dimensions – the type of needs that underlie behavior and focus on tasks or people. Results are presented through 12 behaviors grouped into 3 types of culture:
- Constructive – proactive, which promotes personal responsibility and accountability, encourages innovation and evaluates performance,
- The defensive culture – (passive / defensive and aggressive / defensive), in which it is more important to an individual how do other people see their appearance than what they are really doing, the focus is on guilt and the offender, which contributes for maintaining the status quo.